Office Policies & Mission

officepolicies and mission

  

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday, Tuesday & Thursday: 8 a.m. – 5 p.m.
Friday & Saturday: By Appointment

Mission

Dr. Shih & his dental team enjoy creating and nurturing long-term, loyal patient relationships. Our mission is to set short-term goals and create a long-term overall health goal with each and every one of our patients; that meets their dental health needs and their budgets, yet still creates many beautiful smiles.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.